The following is the step by step process from placing your reservation to embarking on your flight.
Please call or e-mail the MCAS Reservation Desk.
The staff will inquire about your flight details (e.g., number of passengers, your airline flight, luggage, etc.) and will then present you with the optimal service plan.
Fill in and submit the prescribed MCAS application form.
For those customers wishing to take advantage of our pick-up and drop-off car service, please inform the staff when making your reservation.
Payment is to be made in advance by credit card.
A confirmation form will be sent to the e-mail address you provided in your application.
You will be notified in the event that inclement weather or other unavoidable circumstances seem likely to force the cancellation of your helicopter flight. MCAS staff arrange with each customer a latest date and time for when such notification should be made.
Customers departing from ARK Hills Heliport are required to check in at the MCAS Counter on the first floor of ARK Hills.
1F, ARK Mori Building. ARK Hills, 1-12-32 Akasaka, Minato-ku, Tokyo
Domestic Calls: 0120-889-436 (Toll Free)
From Overseas: +81-3-3568-2473
An MCAS staff member holding an MCAS signboard will be waiting outside the customs clearance exit in the arrival lobby.